Beyond Emergencies: Everyday Ways BCG's DLAN Streamlines Operations and Improves Efficiency

From daily inspections to event logistics, DLAN brings order, visibility, and speed to your organization’s everyday operations.

When people think of incident management software, they often picture disaster response: hurricanes, mass casualty events, regional outages. And DLAN was built for those critical moments. But what many don’t realize is that DLAN is just as powerful in the quiet hours between emergencies—and for some organizations, that’s where it delivers the most consistent value.

Buffalo Computer Graphics’ DLAN platform is used every day by state agencies, hospitals, universities, and large facilities to coordinate routine operations, manage resources, and improve internal communication. If your organization has staff on-call, tracks inspections, monitors incoming data feeds, or coordinates with multiple departments, DLAN can give you structure and visibility—without needing a full system overhaul.

Here are just a few of the ways organizations are using DLAN every day:

1. Building Inspections & Code Enforcement

Whether it's a building inspector checking on routine code compliance or a rapid damage assessment after a windstorm, DLAN provides mobile-friendly forms that streamline documentation and reporting.

• Create custom inspection checklists
• Upload images and geolocate damage
• Generate shareable reports directly from the field
• Track follow-up actions and deadlines across departments

By keeping everything digital and centralized, inspectors can spend less time on paperwork and more time resolving issues.

2. Insurance Assessments & Claims Documentation

Government agencies and insurance providers use DLAN to document property damage, manage claimant information, and store supporting materials in one secure, searchable system.

• Centralized documentation for adjusters and analysts
• Built-in tools for damage scoring and cost estimates
• Photo, video, and GIS integration
• Exportable reports for internal or public use

DLAN doesn’t just store the data—it structures it, helping you close the loop faster and with more confidence.

3. Duty Officer Management in 24/7 Environments

Hospitals, public works departments, and universities often have on-call staff or rotating duty officers who need access to real-time updates and a clear handoff process. DLAN’s Watch Command module makes it easy to manage this workflow.

• Log issues, calls, and actions in a single interface
• Escalate events with pre-set criteria
• Receive alerts when thresholds are met
• Pass along status updates in a consistent, trackable format

For many users, this becomes the nerve center of daily operations—long before an “incident” ever occurs.

4. Event Planning, Monitoring & Coordination

DLAN is a game-changer for planned events that involve multiple agencies or departments. Whether you're managing a marathon, a campus concert, or a large-scale conference, DLAN provides a single platform to track logistics, monitor live conditions, and stay ahead of the crowd.

• Integrate live video and traffic feeds
• Track resource requests in real time
• Share updates with internal and external stakeholders
• Document and debrief every phase of the event

When every minute matters and the public is watching, DLAN helps your team stay coordinated and in control.

5. Executive Oversight & Public Communication

DLAN gives leadership a clear view of what’s happening, without the noise. Through dashboards, reports, and visual workflows, executives and department heads can make informed decisions quickly.

• Tailored dashboards for high-level situational awareness
• Performance tracking across departments
• Tools to generate stakeholder briefings and status reports
• Support for public messaging and notifications when needed

Whether you're informing internal leadership or briefing the public, DLAN helps connect strategy with reality.

Why DLAN is the Right Fit for Daily Operations

DLAN isn’t just an emergency response tool—it’s a daily operational asset. Here’s why organizations across the country trust it:

• Scalable Licensing – Pay based on bandwidth, not per-seat licensing
• End-User Focused – Intuitive for volunteers and staff, not just IT teams
• Seamless Integration – Pull in feeds from weather, traffic, cameras, and more
• Unmatched Support – 24/7 service from certified experts who know the system inside and out

DLAN was built by emergency managers for emergency managers—and refined through decades of real-world use.

Want to See It in Action? Let us show you how DLAN can support your team’s day-to-day operations—no crisis required. Request a personalized demo today.